Coronavirus

Continuing Cautiously

We continue to respond to the concerns and safety of our clients and counsellors by supporting a blend of face-to-face and remote counselling.

The latest regulations are designed to limit the spread of the coronavirus through interaction in mixed household social groups, and to restrict unnecessary travel. We are continuing to offer one-to-one in-person sessions on the PF premises for those who choose to attend these.

Remote sessions are also continuing where clients, counsellor, or both choose this, or where isolation is required.

Face-to-Face & Remote Counselling

The PF Board of Trustees has considered a Risk Assessment for returning to the PF premises for face-to-face counselling, and we are keeping the situation under regular review.

We have been welcoming clients and counsellors back into our building since the beginning of September, with appropriate precautions. Our guidelines for using the building are summarised in this graphic.

There are also detailed considerations for all clients attending face-to-face sessions, which are aimed at keeping everyone safe from coronavirus. These will be communicated to everyone ahead of their return, but can also be viewed here.

The PF recognises that we are still in uncertain times, and the situation may change at short notice. We aim to work with a blend of remote (online and telephone) and face-to-face sessions for the foreseeable future, and will attempt to support the wishes of both clients and counsellors as far as we are able.

Client Cancellations

If you have an an appointment set up for a telephone or online session, please continue to notify us by email if you need to cancel. However, from 1 September our office will be staffed during normal office hours and we will once again be able to answer telephone calls.


Keeping Mentally Healthy

coronavirus toolkit

The coronavirus health crisis has been incredibly stressful and worrying, but there is quite a lot you can do to maintain your mental health and wellbeing during this difficult time.

Our colleagues at First Psychology have produced a 24 page Keeping Mentally Healthy toolkit to help. They hope it will help as many people as possible, so please feel free to share it with family and friends.

Anxiety Workbook

The Wellness Society has also produced a Coronavirus Anxiety Workbook to help people with a range of ideas and worksheets that focus on relieving and containing anxiety heightened by the pandemic.

Click on the images to download.


Remote Sessions

Most of our counsellors have been offering remote sessions by telephone or VSee video meetings.  This has allowed the usual appointments to continue during the lockdown, and will continue to be used where one or other is not comfortable with meeting face-to-face. 

Our Client Guidance Sheet outlines the factors that need to be considered when having remote counselling sessions.

New Clients, and Those on our Waiting List

We are currently contacting those on our waiting list to offer them initial assessment sessions. We will be working with a blend of remote and face-to-face sessions for the foreseeable future, according to the needs and preferences of both clients and counsellors.

New Volunteer Counsellors

Unfortunately, we do not feel we are adequately set up to add new counsellors to our volunteer team at the moment. We hope to be able to resume offering placements and volunteering opportunity very shortly.

Please check back here for updates as the situation progresses.