Waiting List and Waiting Times
Most people will have to wait around 4-6 weeks until their Initial Appointment, and then a further 4 - 12 weeks until they can begin regular counselling. The wait depends on the availability and flexibility of the client, as well as the availability of a suitable counsellor.
In February, around 20% of our initial assessment appointments were not attended, or were cancelled at the last minute. These wasted appointments mean longer waiting times for everyone. Please remember your appointment, and let us know in good time if you have to withdraw. A missed appointment will mean you will have a further wait.
There are many other counselling agencies around Edinburgh. Unfortunately most also have waiting lists, but each has different eligibility criteria and ways of working. You can find links to them on our Useful Links page.
We are aware that the Central Counselling Service opened its waiting list on 1 May and may have a shorter wait than many at the moment.
If You Are Waiting
If you have sent us a Counselling Request Form online, you should have received an email telling you we have received it. This includes your unique Client Reference number, which begins with the number 20 (for example 200001). We hope to offer you an initial appointment within around 4-6 weeks, possibly sooner for some. Appointments will be offered in order of those who registered interest first.