Waiting List and Waiting Times
Demand for the PF’s services is always very high, and there is a physical limit to how many counsellors and clients we can fit into our building.
We recently reopened for new Counselling Requests, having closed the waiting list for four months. At the moment, we have 224 people on our waiting list.
Most people will have to wait around 6-8 weeks until their Initial Appointment, and then a further 6 - 12 weeks until they can begin regular counselling. The wait depends on the availability and flexibility of the client, as well as the availability of a suitable counsellor.
In July, 25% of our initial assessment appointments were not attended, or were cancelled at the last minute. These wasted appointments mean longer waiting times for everyone. Please remember your appointment, and let us know in good time if you have to withdraw. A missed appointment will mean you will have a further wait.
The Hope Park agency currently have good availability for daytime appointments.
Pilton Community Health Project currently have counselling spaces available for those in the Pilton area.
There are many other counselling agencies around Edinburgh. Unfortunately most also have waiting lists, but each has different eligibility criteria and ways of working. You can find links to them on our Useful Links page.
If You Are Waiting
If you have sent us a Counselling Request Form online, you should have received an email telling you we have received it. This includes your unique Client Reference number, which begins with the number 17 (for example 17001). You can check here at any time to see how close we are to offering you an initial appointment.
We are currently offering initial appointments to Client References around number: 170190.