0131 447 0876
We urgently need more voluntary receptionists!
As a receptionist
you will be the first point of contact for clients enquiring about our
service and attending counselling sessions. As such, you will play a
key role within the organisation.
People seeking counselling can be uneasy, angry, upset or even embarrassed,
and need to be welcomed so that they feel encouraged to come for
counselling. We are looking for:
- responsible, committed people who are able to deal with enquiries and clients efficiently
- good listeners with a calm and sympathetic manner as well as having a sense of humour
- confidentiality at all times
- good telephone and administrative skills
- an ability to work as part of a team
All volunteer receptionists undergo several sessions of hands-on training, where telephone skills and maintenance of office administrative systems are emphasised.
The office is staffed and open from 9.00am to 9.00pm Monday to Thursday, and 9.00am to 2.00pm Fridays. Most of our Receptionists to one or two 3-hour sessions each week.
We are in need of
both day-time and evening Receptionists.
If you could possibly support the PF and its clients in this way,
or would like to know more about the role of volunteer receptionists, please
click the links below to download and Information Sheet and Application
Form, or contact us on:
Tel: 0131 447 0876
Email: info@pfcounselling.org.uk
| Word Document | PDF Document | |
| Volunteer Receptionist Information Sheet |
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| Volunteer Receptionist Application Form |
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